FAQ-Solar street light

 News

Q1. Can I have a sample order for solar led street light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 15-20 days for order quantity more than 500pcs. 

Q3. Do you have any MOQ limit for solar led street light order?

A: Low MOQ, 1pc for sample checking is available.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for solar led street light?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on solar led street light?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 3-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 
than 0.1%.
Secondly, during the guarantee period, we will send new parts to you directly or you send back us defective parts, 
we will repair them and resend them to you or we can discuss the solution including dispatching engineer to local
Country according to real situation.